Your Loyalty App Terms & Conditions. Please read carefully before downloading the application.


  1. This agreement (referred to as “the agreement”) is a mandatory agreement between the provider (referred to as “the provider”), and you the user (referred to as “the user”), as an end user of the provider’s application (referred to as“the application”) which purpose is to buy various products (referred to as “products”) from different merchants of products (referred to as “merchants of products”).

  1. You are the sole user responsible for downloading and installing the providers application and any update thereafter. The terms and conditions of this agreement, also include any replacement and/or amendment to these terms and conditions. The application is licensed and not sold to you by the provider, to be used in compliance with the terms and conditions of this agreement, including as they will be replaced or amended from time to time.

  1. By installing and downloading the application you expressly and unconditionally accept all the terms and conditions of this agreement, and you undertake to fully and adequately adhere to them. If you do not wish to fully adhere to the terms and conditions of this agreement, including as they will be amended from time to time, do not install and do not make use of the application.

  1. The application’s main purpose is to allow users to to buy products from the merchants of products through the application. Products can be delivered to the client and/or to be picked-up by the client from the location(s) of the merchants depending on the preference of the users and for this purpose allow the intermediation of the users’ access to the information (referred to as “information”). You do not have the right to use the provider’s application for other purposes than mentioned above. You expressly acknowledge and agree that you have the right to use the provider’s application only as end user and you are not allowed to use the application for other purposes than those expressly mentioned in this agreement.

  1. Under the condition of unconditional, full and adequate acceptance and respect by you of the terms and conditions of this agreement, including as they will be replaced or amended from time to time, the provider will grant you a limited and nonexclusive right to use the application according to the terms and conditions of this agreement, including as they will be replaced or amended from time to time, and only for the period of time during which you unconditionally, fully and adequately adhere to the terms and conditions of this agreement, including as they will be replaced or amended from time to time, only until the moment when the present agreement terminates, regardless of the termination reason. The present agreement is valid for a period of 30 days from the moment of downloading the application and the validity period will automatically extend for successive periods of 30 days.



  1. The provider, at its sole discretion and without your approval, may update, at any time, by introducing new functions and/or features and/or modification and/or improvements to the application. In case you don’t agree with such update you have the right to terminate the present agreement with immediate effect starting with the next month, this being the only solution applicable in such case.

  1. The terms and conditions of this agreement, including as they will be replaced or amended from time to time, will govern and will also be fully applicable to any update, except when a certain update is accompanied by a separate agreement in which it will be expressly specified that it is separately applicable for that update, in which case the terms and conditions of that agreement stand.

  1. For use of the application or certain functions of the application you may need to have created a valid account. For using the application it may be necessary the use of a smartphone to be able to adequately use the application and to benefit of the available features. It is possible that the application cannot be downloaded on certain PC’s, smartphones, tablets and in combination with certain operating systems or browsers. You expressly acknowledge and agree that the application is also subject to the terms and conditions imposed by the software platforms through which the application may be downloaded..

  1. By accepting the terms and conditions of this agreement, you expressly acknowledge and agree to the fact that:

    1. the merchants of products are fully and exclusively liable for the information loaded through the application
    2. the merchants of products are fully and exclusively liable for any products, authorizations and other necessary permits for commercialising the products, the quality of the products, the services in relation with the products and/or for the ordering, the selling and supplying of these, the availability and the existence of the products , for the prices and/or payment of the products, promotions and/or discounts, supplying the products to minors and the liability of the provider is excluded in such cases;
    3. the provider may use cookies and may store data and/or information locally on your devices in the cookies, including enabling an easier interaction with you;
    4. in case of creating of an account on the provider’s platform and/or by installing the end-user application, the provider may store data and information in the “cloud”, including enabling an easier interaction with you;
    5. the provider is not liable in any way in case of modifying and/or withdrawing the orders and/or in case of modifying the products by the merchants of products .
    6. the content, may totally and/or partially be also in other languages than English or than the native language of the users and the provider is not liable in any way in such cases and you are liable for understanding the information from the respective Content;
    7. some Content shall be sent by the provider in your name and/or on your behalf and the provider is not liable in any way in such cases;
    8. you are liable for any information loaded and/or transmitted by you through the application, including the cases when you load any information that were not requested and/or information regarding your bank accounts and/or credit cards, and the liability of the provider is excluded in such cases, without excluding the liability of the merchants of products or of the third parties that for example process the payments, in case of improper use of such information;
    9. the provider may offer to pay online for the merchants products, as part of the ordering process. By paying online for your order, you understand that the merchants are the beneficiary of your payment and you agree that the merchants of products and/or the third parties that process the payments may handle and store your credit card details, in full compliance with the PCI regulations, in a secure format and/or in a cloud vault, for easier re-ordering and payment and you also agree that the provider may use its cookies to ease up the association of your secure format card identifier with the data and/or information stored locally on your devices.
    10. Consequently refund claims, if any, should be addressed directly to the merchant of products and services which is the responsible beneficiary and ultimate receiver of the respective online payment.

  1. By installing and downloading and by using the application, you expressly and unconditionally agree with the processing of personal data and/or other personal data having a function of general applicability for identification, given/provided with the occasion of installing and/or using the application, as the case may be, during the entire period that you are a user of the application, (including) for purposes that permit to the client(s) to order and/or to buy products from the merchants through the application. The refusal to supply personal data may lead to the impossibility of fully using the application and some features of the application and to the impossibility of ordering and supplying of the products and the provider is entitled to limit your access to the application.

  1. You agree to the fact that you are not allowed and you agree not to undertake and not to allow any third party, in relation to the application, to copy, decompile, restore, recompile, modify, translate, perform reverse-engineering processes, disassemble, try to derive the source code, perform any tests with the purpose of discovering the source code, decrypt, create any derived products based on the application or perform other similar operations, in relation to the application, in any way and for any purpose, regardless of its nature, without the prior written consent of the provider. It is forbidden to give for use in any way, to rent, lease, loan, redistribute and/or sublicence the application.

  1. You agree to use the application in compliance with all the laws in force, including the local laws of the country or region applicable to the present agreement, the ones where you have domicile or where you are downloading or using the application and you are the sole responsible in this regard.

  1. You must provide your full name, a valid email address, and any other information requested in order to complete the signup/registration process. You are responsible for maintaining the security of your ordering device and account. The provider cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You must not misrepresent yourself or take on the identity of someone else in order to complete the signup process while using the application.

  1. By installing and downloading and by using the application and/or by explicitly accepting in any way the application, you expressly and unconditionally accept to receive solicited and unsolicited communications, regarding and including, without limitation, alerts, status notifications, client order details, commercial communications, information, including about products and services, information, materials and content (any and all of these hereinafter referred to as “the Content”) from the provider and from third parties, including by the use of automated calling and communication systems that do not require the intervention of a human operator, by electronic mail or by any other method that uses the electronic communication services destined to the public or in any other way through the application. The provider may use the email addresses of the user and/or phone numbers, obtained with the occasion of using the application, if the case may be, for performing solicited and unsolicited communications.

  1. The use of the content may require access to the Internet, and may require from you to accept some additional terms and conditions, of certain third parties, and may be the object of additional costs in which case you will be previously notified for payment details. By receiving the content you understand that you may encounter content that could be considered offensive, indecent or questionable, content that could or could not have been identified as containing explicit language, and that the results of any searches or accessing any URL addresses may generate automatically and unintentionally links or references to other questionable materials. However, you agree to use the Content and any afferent services and/or products at your own risk and the provider shall not be considered liable for the content that could be considered offensive, indecent or questionable. Also, you agree to the fact that the content may contain links to certain websites of third parties.

  1. You acknowledge and agree that the provider cannot be considered liable for availability and the reliability of the content or for any part hereof. The accuracy, the integrality, the actuality, the validity, the observance of the copyrights, the legality, the decency, the quality of the content or of any other aspect of the content or of any parts of the Content or regarding the website of third parties. The provider, its representatives and its affiliated or subsidiary companies do not guarantee, do not approve, do not sustain and do not assume liability to you or any other person for any content of third parties or regarding the website of third parties, or for any other materials, products and services of third parties.

  1. You acknowledge and agree that under no circumstances should you rely on the content in case it may lead to death, personal injury or damage to property or to the environment, to any other damages and/or prejudice, regardless of their nature.

  1. You agree to the fact that, the content may include information and materials protected by property rights that are held by the provider or other third parties, that, the content may be protected by the laws regarding intellectual property and other laws, including but without limitation to the copyright law. You agree that you will use the content only in accordance with this agreement, in accordance with the terms and conditions applicable to the content, if applicable, as well as in accordance with the legal regulations in force. No part of the Content can be reproduced in any form and by any means. You agree not to give for use, modify, rent, lease, lend, sell, distribute or create derived works based on the Content, in any way and by any means, and that you will not use the Content or the application in any unauthorized way, including but without limitation to the use of the content and/or the application for transmitting viruses, worms, Trojans or other types of malware or for violating or super-charging the capacity of the network, being fully liable in such cases.

  1. Also, you agree not to use the content and/or the application in any way for harassing, abusing, spying, threatening, defaming or for breaching or violating in any way the rights of any other parties, and that the provider shall not in any way be liable for such uses by you, nor for any harassing, threatening, defaming, offensive, illicit or illegal messages or transmissions that you may receive as a result of the use of any of the Services.

  1. You acknowledge and agree that the provider cannot be considered liable for the fact that it will be adequate or available for use in a certain geographic region. To the extent that you choose to use or to access the Content, you will be doing it at your own initiative and you are liable for conformity with any legal regulations in force, including but without limitation to the local legal regulations in force.

  1. The provider reserves the right to modify, suspend, remove or deactivate the access to any content and/or limit the use and/or the access to any Content, at any time and without prior notification, and the provider shall in no way be liable in any such cases.
The provider does not have the obligation to keep any kind of information regarding the content.


  1. You declare and agree that where you are uploading any content through the application, that you own all the rights for the respective content, that you have an authorization or another type of legal permit to upload it and that the respective content does not infringe any of the conditions of use applicable to the content and that the respective content is real, correct and updated. You are responsible for all data and content you post and activity that occurs on your behalf or that originates from your ordering device or account, if any.

  1. To the maximum extent permitted by the legal regulations in force, you acknowledge and agree expressly with the fact that the use of the application and any content shall be done on your own responsibility and at your own risk and you fully assume the risks regarding the performance, accuracy and quality with regard to the application and/or the content.
To the maximum extent permitted by the legal regulations in force, the application and/or the content are made available “as is”, with all the omissions, errors or defects and without any type of warranty and you acknowledge and agree expressly that the provider does not assume any kind of responsibility and does not grant any kind of warranty regarding the application and/or the content, either implied or express, legal or not, warranties regarding quality, the method of use, conformity for a certain purpose, peaceful and useful use, warranty for defects, non-infringement of third party rights, the provider being exonerated of any liability in any such cases.


  1. You expressly acknowledge and agree that the provider does not guarantee the fact that the use of the application and of any content will be free of problems and/or uninterrupted and/or will meet your requirements and/or it will be free of errors and/or the fact that any errors or defects of the application and/or of the content will be corrected and/or the fact that the application will be compatible and/or will function with any software, hardware and/or applications of third parties and it will not affect in any way the use of any of them.

  1. You expressly acknowledge and agree that the application and/or the content are not destined for the use in situations which, regardless of the reasons, may lead to death, personal injury or damage to property or to the environment, to any other damages and/or prejudice, regardless of their nature. You expressly acknowledge and agree to the fact that, the provider is not liable for any kind of damages, including direct and/or indirect damages and/or personal injury, resulted from or related to the use of the application and/or of the Content, regardless of the method of use and whether the provider was warned about the occurrence of such damages or if the possibility of occurrence was reasonably foreseeable. Certain jurisdictions do not allow the limitation of liability in certain cases or for certain types of damages and/or injuries and in these cases your rights stipulated by the imperative legal regulations are not affected and the exclusions and the limitations above will not apply in the cases forbidden by the legal regulations in force.

  1. You expressly acknowledge and agree that no act, regardless of its nature, including any information, action, omission or recommendation from any of the parties will represent any guarantee regarding the application and/or the Content.

  1. You expressly acknowledge and agree with the fact that the provider doesn’t guarantee and is not liable for any information supplied by the merchants.

  1. To the maximum extent permitted by the legal regulations in force, you acknowledge and agree expressly to the fact that you cannot use, export or re-export the application and/or the content and if by exception you have expressly obtained in this regard you cannot use, export or re-export the application and/or the content except in compliance with the legislation of South Africa and with the legislation from the jurisdictions where the application and/or the content was/were obtained. You may not use the application for any illegal or unauthorized purpose. You must not, in the use of the application, violate any laws in the applicable jurisdiction (including but not limited to copyright laws).

  1. Some parts of the application can use or include software from third parties and other materials protected by copyrights. You expressly acknowledge and agree to the fact that, the licensing conditions and the liability limitations for such software and/or the conditions of use for such software must be observed irrevocably by you in addition to the terms and conditions of this agreement.

  1. The application is protected by the regulations regarding the copyrights and the international treaties in the field. You agree to the fact that you are not allowed and you agree not to undertake and not to allow any third party, in relation to the application, the distribution, the reproduction, the rental, the loan, the communication, broadcasting and retransmission of the application and/or the realization of derived products in relation with the application. The breach of the aforementioned may lead to criminal and/or civil actions and to fines or damages.

  1. The user has the obligation to defend and indemnify the provider for and against any claims, complaints and/or lawsuits, resulting from the infringement by the user of intellectual property rights or other protected rights, damages, costs, charges and expenses of any kind, in relation to improper fulfillment by the user of any obligation(s).

  1. Parties agree and declare that they are not in a state of need, that they have the necessary knowledge and experience for understanding and negotiating the present contract and that they have the possibility of hiring consultants for understanding and negotiating the clauses of the present contract and the counter services of each party have been negotiated and reasonably settled, one in consideration of the other, the parties expressly declaring that none of the clauses fulfills the conditions of lesion.

  1. Parties agree and declare that they have negotiated all clauses from the content of the present contract, that the provisions of the contract totally represent the terms applicable to this and that they totally agreed upon essential elements and upon secondary elements, except for the elements expressly mentioned to be later agreed upon.

  1. The parties to this agreement agree to the fact that any dispute arising out of or in connection with this agreement, including the conclusion, execution or termination, shall be settled by the competent courts from the domicile of the provider, excluding the possibility of reference to conflict of laws.

  1. In case any provision of this agreement is and/or becomes void, illegal, invalid or inapplicable, it shall not affect the validity or the applicability of the other contractual clauses, which shall continue to be in force and to produce legal effects as if the void, illegal, invalid or inapplicable clause was not part of this agreement.

  1. The obligations and/or responsibilities which by their nature extend their applicability after the termination of this agreement shall maintain the validity and shall produce effects, including those outstanding obligations of the contracting parties. A waiver of any right becomes effective only if made in written and signed by both contracting parties.

  1. This agreement contains all the understandings between the parties and supersedes any prior understandings, written or verbal, regarding the subject matter of this agreement and represents the entire agreement between you and the provider in this regard.

  1. Any of the parties are entitled to unilaterally terminate this agreement by sending notice to the other party. This agreement is rightfully terminated, without any other prior formalities and without a judicial or extrajudicial procedure. In the case the user inadequately fulfills any of his/her obligations, the result will be cancellation or suspension of the application.. With the exceptions of the due rights at the termination date, after the termination of this agreement the user will no longer have any rights resulted from the agreement. You may cease this agreement at any time by deleting the application from all of your devices and requesting the deletion of your data.

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